Cancellation & Refund Policy

Cancellation Policy

At Roaders, we strive to provide our customers with a seamless and convenient experience. However, we understand that plans may change. Our cancellation policy is designed to ensure fairness to both our drivers and customers.

1. When Can You Cancel?

Cancellation is only allowed before the driver is booked. Once a driver is assigned to your booking, cancellation is no longer possible.

2. No Refund Policy

Please note that no refunds will be provided after the driver is booked. All bookings are considered final once a driver has been assigned to your order.

3. How to Reach Us for Support?

In case you face any issues or have concerns, our team is always ready to help. Feel free to contact us at help.in.roaders@gmail.com. We are happy to assist you with any questions or concerns regarding your booking.

Our priority is to ensure that you have a hassle-free experience with Roaders. While refunds may not be possible after the driver is booked, we are always here to address any issues or feedback you may have.